How do I set my payout network before replying?

Choose M-Pesa, Airtel Money, or T-Kash in your profile before your first reply, so your cash-out goes to the right place.

Why does a message task sometimes close early?

A business may only need a certain number of replies. It does not affect your account, and new tasks post constantly.

When are the most message tasks available?

Tasks refresh continuously throughout the day rather than at a fixed time, so checking often catches more.

First-timer walkthrough

From Sign-Up to Your First Instant Pesa

What to do in your first ten minutes to make sure your first reply actually pays.

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Set your network before you reply

Choose M-Pesa, Airtel Money, or T-Kash in your profile first — this is where your cash-out goes, so get it right before you send your first message.

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Try the demo task first

Before applying for real message tasks, run through the demo — it shows you exactly what a reply looks like and how the instant crediting works, no risk involved.

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Keep replies clear and on-topic

Message tasks are graded for quality, not just speed. Answer the actual question asked, following the guidelines provided — rushed or off-topic replies get fewer follow-up tasks.

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What happens if a task closes before you reply

It doesn't affect your account — it just means that business had enough replies already. New message tasks post constantly throughout the day, so keep checking back. These are genuinely practical starter steps, not guesswork.